Account deletion
You can delete your account directly in Natus. If you no longer have access to the app, request deletion through our official support channel.
Inside the app
Open the account security area and choose “Delete account”. The app shows the consequences before final confirmation.
Without access to the app
Email us preferably from the address associated with your Natus account. We may request information reasonably necessary to verify your identity.
Request deletionsuporte@luminadigital.app
What happens to the data?
Tracking owner
Deleting the owner account also deletes her owned tracking, associated cycles and records, and dependent access relationships. The husband’s separate account is not deleted solely because the owner deletes hers.
Authorized husband
Deleting the husband account removes his account and access. The owner’s tracking remains. Information already incorporated into that tracking may remain without account-identifying authorship references where applicable.
See the Privacy Policy for consent withdrawal, retention, sharing, and data-subject rights.
Privacy Policy →